The tide comes in and the tide flows out. 

This happens twice a day; not quite like clock work, but as close to it as possible without a human hand guiding it. To be honest it’s better this way.

So too do emotions. And the confusions that flow with them. Sometimes you find yourself completely assured and reassured by what you feel, and then there are other times when you really don’t know; let alone know why.

The other day I found myself in a situation where I should’ve been calm but I wasn’t really. I didn’t know why. I wasn’t sure what was feeding all of this. I had everything that I needed. It was all right there. But yet I still had this “thing”; this feeling.

I doubt I was the only one in the world feeling this way. I doubt that I was the only person in the world who felt this confusion.

Viktor Frankl said Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

I like to think about this wise saying if I’m unsure about the origins of an emotion or feeling coursing through my body. It’s especially useful when deciding what my next action should be.

For example the other day when I really had no idea what it was that was making me feel unsettled. There were some possibilities, as there always are, but they all seemed to be way too far away in the future to be of any real interest. 

The feeling that I was having was a result of some sort of thought stimulus that I was having, albeit an unknown one. The response I was giving to this uncertainty was making me feel crap. I needed to look into the space between in order to give myself some well needed clarity.

And it was in this space I found a moment of peace. It was just enough time to take stock of where I was, and what I was doing. But it did the trick. Soon after I felt the crappy feeling lifting.

This sort of thing happens in our professional and personal lives all the time. Next time it happens to you, give yourself some extra time to take stock. 

So just wait for the tide to come back in. Give yourself some time and watch it flow in. Go on! You’ll be just fine.



Photo by Milad Fakurian

It’s 7am and we’re in a van convoy (well 2 vans going the same way) of local principals heading to the NZPF Annual Conference. We’ve got a two hour drive ahead of us and people are beginning to settle into the early rhythm of this adventure. There are multiple conversations starting. 

The talk is all about work; staffing, property, PLD, challenging student behaviours – the usual ‘what’s on top’ type stuff. It stays like that all the way until we arrive at our venue, the beautiful new Te Pae Christchurch Convention Centre.

Once inside, we join the other school leaders from around the country and the conference starts for real. We are treated to a variety of speakers who share their experiences and thinking on a host of education related topics. Some of the speakers have many years of experience and some are still at primary school. Individually they wero (challenge) us to think/do things differently. The topics covered are wide and we the delegates are taking notes, affirming statements and engaged in the thinking. We are working, and there is concentration and effort evident. Some have their laptops out, others use paper and many take photos. All are intent on capturing, processing and sharing the things that might matter in their schools and teams. You can feel the mental cogs grinding.

.   .   .

Later, our local group is together again but this time it’s at dinner. As soon as we are settled at the restaurant there are multiple conversations starting.

The talk is not about work. It’s about whanau, fun, dreams and hobbies. There is energy and good humour in abundance. The feeling is one of connectedness and people comment about the fact that’s it’s been too long since we’ve been together like this. Experiences are shared and  information swopped naturally and easily. Nothing is forced, it just happens. No one is taking notes yet plenty is remembered.

.   .   .

The next day a new crop of speakers share with us and one in particular left me with a quote that resonated. Kaila Cobin, Founder and CEO of Boma NZ, said:

We are feeling machines that think, not thinking machines that feel”

I believe that this powerful observation neatly explains the contrast between the two parts of the previous day I described. In any given situation, we approach it first from an emotional perspective. The emotions are often not consciously recognised, but they are always there by default.

In the first part of the day, we worked harder, felt the mental burden of engaging more and had to put concentrated effort into the thinking part of being actively present.

At dinner, the engagement was natural and unforced. We let the ‘feeling’ part of ourselves go first and even though the topics discussed were extremely important to individuals, the group left energised rather than tired. 

.   .   .

Another example that reinforces the truth of Kaila’s statement, happened on the journey to conference. A traffic cop pulled in behind the van I was driving. Objectively, he had zero interest in our plain old rental van. We were keeping to the speed limit (I checked at least fourteen times!) and following all the road rules. But . . . from the moment he pulled in behind us to the moment he finally passed us and disappeared, I operated as a ‘feeling machine’. My very human brain was under pressure that rationally shouldn’t have existed. 

On Monday, when I head back to school, I’m going to add Kaila’s quote to the wall in my office where I put these things. It’s going to remind me of this truth and will hopefully start some rich conversations. A conference gift!



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Photo by Alessandra Caretto 


Around the corner of the building ran Brian.

“Mr Zee, Mr Zee!” he yelled in a frantic tone. Each “Mr Zee” sounding more and more urgent and concerning.

Me, being the Mr Zee in question, well I couldn’t avoid these cries.

It was the end of the day, well, the end of the school day. It was that grey area of the day between 3:00pm and 3:30pm when kids make their way home. It’s that time when nine times out of ten everyone goes home and makes it home just like they’re meant to. Actually, it’s more like 99 times out of 100. With a school of 386 kids, over a week that’s 1,930 incidences of children getting home, so it’s likely to be a miniscule possibility that something goes wrong. The times when someone runs off with someone else’s scooter, or someone else kicks someone in the shins, or somebody yells an obscenity at a passing car are very infrequent at my place, at my school. But yet they do happen, sometimes. And they’re those sort of times that like to mess with the rest of my day, because, let’s face it, they’re hard to fix quickly and often involve a phone call or two and a revisit or review the following day. Sometimes a kid goes missing for a little while and then tensions and concerns really begin to spike. Sometimes, but not ever in my own personal experience, those kids go missing and something really bad happens.

But these times are so infrequent that I’ve really got to wonder why I even bother to worry at all. Still, here I am worrying at every “Mr Zee!” that I hear. When I see Brian, his face is all flustered. He’s been running. He’s puffed and he’s concerned. 

I can see my planned afternoon disappearing in front of my eyes.

“Mr Zee, Mr Zee! Have you seen Barry?”

Oh no, Barry. It could be anyone, but Barry is a bit of a dude and he does have a tendency to find his way into awkward situations from time to time. You’ve probably got one or two or three of these in your school too. They’re characters.

As Brian gets closer more words become clearer.

“Have you seen Barry’s ….”

I’m thinking about Barry’s face. Have I seen Barry’s face? Has he been smacked in the head by somebody? It’s highly unlikely, but it has happened at some point in my 32 year long career. I’m picturing a cut to the head, some blood maybe, or a lost tooth. 

Brian is in my face now. I can’t avoid him. I’m going to have to deal with this. This is going to be big.

“Mr Zee, Mr Zee, have you seen Barry’s …” he repeats again. He’s struggling to control his breath. He mumbles something else and then adds a “I can’t find it anywhere.”

Can’t find what anywhere? What is Brian talking about? Has Barry gone missing?

I’ve always wondered if it’s true when scientists say that there’s nothing faster than the speed of light. I know Star Trek and Star Wars always have spacecraft running at speeds in excess of this, but that’s only in Hollywood.

The only thing that I can think of that is faster than light is the way that my brain has clicked into gear. A series of very important messages has instantly been relayed to the deepest echelons of my grey matter. All without me even having to consciously send them. It’s just happened.

Somewhere in my mind my emotion regulator has taken control. I’m not exactly sure how this thing works, or what it’s actually called, (I mean I’m not a psychologist, I’m a Principal), but with a little bit of imagination I wonder if my emotion regulator is a bit like a librarian in an old fashioned library, who flicks through thousands of dewey decimal like cards looking for stuff – but at warp speed – multiple times faster than the speed of light.

What stuff is my emotion regulator librarian looking for? Anything that can make even a little bit of sense out of what Brian and his huffing and puffing vocalisations is going on about.

My emotion regulator librarian (let’s just call it an ERL for short) is flinging through countless cards of experiences, looking for information that will help me sort out this Brian thing like experience in front of me. 

On every card is a description of an event; a smell; a sound; and a feeling.Maybe even an image. It doesn’t matter when this event has happened in my life. They’re all there, from the moment I’m born, and I’m hoping in some sort of chronological order (but it’s unlikely given the state of my office desk in the real world). 

To make things just a little bit easier, my ERL has carefully categorised things as they happen, not in terms of when they happened, but more in terms of how they made me feel. The older cards, you know the ones written on when I was three or four, are written so faintly that it’s hard to even know what they say. It doesn’t matter though, my ERL has thoughtfully assigned them a feeling; an emotion in some sort of magical “forever” ink so that he/she/they can find really quickly. At a speed faster than light. 

So in real time I can get some sort of emotion that will help me work out what to do with Brian.

Although it works at breathtaking speed, my ERL does have its faults.

For a start the situation I’m currently in. You know, the one with Brian in front of me, saying “Mr Zee, Mr Zee have you seen Barry’s …..”. Well I’ve never, ever, ever actually been in that exact situation ever, ever before. So my ERL is looking for experiences that I have that might just be similar – even those ones from way back in 1972. My ERL is looking for any information in my past that can help me get through the next period of time. Alive.

On the face of it, it’s majorly helpful and incredibly fast. Especially if Brian happens to be talking about a sabre toothed tiger or something – and my ERL also has the ability to access information from time before my time. That is magical.

But as I said, my ERL does have some faults. For a start the information it’s feeding me back isn’t full proof. My ERL has jumped to some conclusions. Some pretty large jumps at that.

With these conclusions my ERL, still going at crazy breakneck speed, also lets other parts of my body know that it’s time to kick into action. My heart starts to pound a little faster, my muscles become alert, the pupils in my eyes let more light in, and my ears are on high alert. 

My ERL has instructed me to get ready.

To get ready for what exactly?

We all do this in times of uncertainty. We all have some sort of ERL type thing getting us ready for the unknown during these times. We are preparing to fight or flight and our emotions are giving us the extra kick to get us moving. I mean, if we’re not angry, or frightened, or concerned, or scared, or anxious, or in love, then what is there that makes us do anything?

My ERL is just a little bit useless sometimes. On the way to work the other day, it began to rain. It was gloomy and getting dark. I felt myself getting gloomy and dark too. Even though I had never, ever been in this exact situation ever before. “It’s going to be a shit day,” my ERL was able to inform me. “Look here,” my ERL told me, “back in time, god knows when, when the light was just like this and the clouds looked like rain, you felt like this – so this is how you should feel again.”

It was automatic. And not particularly helpful.

Weirdly I caught myself thinking like this. And so I told myself, hang on, this is a new situation. Let’s give it some time, and observe what’s going on for just a little bit longer before I revert to letting my ERL tell me how to respond. Strangely the gloom lifted, just for a little while, and I had to work at it. But it was a great feeling, until my mind found other things to observe and my ERL was back in action again. So it takes a little bit of work.

I know that this is an over simplistic way of looking at things. Nothing is as clear cut as this. Sometimes my so-called ERL is incredibly useful – especially those times when I get a “gut feeling” about something. My gut instincts, like yours, are often right on the money.

But there are times when letting your so-called ERL take over is just not helpful at all.

Especially those times when you’re trying to work out the actions of other people. 

Let’s face it, our chosen vocation is full of actions by other people. Because we think a certain way, we expect that others will also think the way we do. It’s an easy assumption to make.

And when we’re surprised that they don’t, or they act in a way that is different to what we expected them to, then it causes us difficulties – normally little ones admittedly, but sometimes massive ones too.

I’d like to say that I was thinking all of this at the time that Brian yelled his first “Mr Zee, Mr Zee”.

But I wasn’t. My heart started pounding and I was in action mode. My ERL was in play before I even had time to say, pause and observe. Clever bloody librarian that he /she/they is!

“Mr Zee, Mr Zee, have you seen Barry’s red ……”

The words were falling out now. Brian was looking more and more concerned. His own ERL was in flight.

And finally the last part of the sentence was given…….

“Mr Zee, Mr Zee, have you seen Barry’s red umbrella? He had it a minute ago. But then he had to go get his bag from the cloakroom, and it’s not there anymore. I told him I’d look after it, and now I feel a little bit bad”.

Brian still looked flustered. But my observation of him was becoming clearer now. He was only flustered because he’d been running everywhere looking for this damn red umbrella. No-one was in serious danger. This wasn’t one of those after school events that would stuff up the rest of my day. My ERL was wrong. All at warp speed factor nine.

Of course if I had time to sit down with my ERL and let him/her/they know the sort of pressure they put me under then things might be better. But finding time for a coffee date with my busy, busy ERL is a bit like pushing the proverbial up a hill.

If we did find the time no doubt my ERL would tell me that they’re just doing it all in my best interests. That they have experience on their side and that it’s important for me to be ready for any situation at any time.

The trouble is that my ERL has a default setting. For situations where there are no exact matches in all the catalogue cards available, he/she/they will find an array of all possible fits. I’m given a whole host of possible responses, and because the situation is new, the response on top of the pile is likely to be quite extreme. 

“I do it because I just care about you,” my ERL tells me. That’s lovely.

Heading into the new term though, there will no doubt be a heap of challenges. Some new, some old, some familiar, some foreign. Take a breath, take a pause, take some control over your ERL – don’t believe everything that it says you have to feel. Be open and take time to observe.

You’ve got this – not your ERL!


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Emotions are there to help us understand the stuff we’re going through. But it’s not always helpful.

Emotions also help us convey to others what we are feeling. Jacinda Ardern being labeled by the Press as being “angry” about those not sticking to COVID-19 restriction expectations is a classic recent example.

Who knows if she is angry or frustrated, bemused, or simply pissed off, but the use of the word angry lets everyone else in on the “secret” of how she is feeling. And of the message that she wants to convey.

In this case it’s used as a warning, and quite possibly, a weapon.

There’s nothing really quite as easy and complicated as emotions. Easy because everyone has them. Complicated because no one really knows what everyone else is feeling. 

Often we think we know, and often it is assumed that we know.

Humans are notoriously bad at interpreting what their own emotions actually are let alone anybody else’s. No wonder, researchers have identified up to 27 different kinds of emotions. You’ve got to quietly wonder if the world was a simpler place when, in the past, researchers suggested there were only 6. 

This makes our role in Principalship and Leadership very tricky. We are expected to be experts in knowing what people are feeling and at the same time being able to suppress our own.

The first of these is a completely unreasonable expectation and we spend way too long spending energy on it. It comes well and truly in the “worry only about things that you have control over” camp of thought.

And the second, well, how healthy is it really suppressing your feelings over a long period of time?

Imagine in a school setting, for example my school. There are 360 students, and 40 adults running around on any given day. That’s 400 people within the confines of the school gates all running through 27 researched emotions every second of the day. As Principal you are essentially overseeing a mass of emotions. No wonder some days you’ve felt that you haven’t gotten it anywhere near right!

Of course the ability for you to have control over any one of those emotions that others have is highly debatable and negated by many other factors both externally and internally. And the extent to which these emotions are shown in behaviour also changes from person to person and situation to situation. Some seem to jump to extreme behaviours at the drop of a hat. Others face the same situation and you have to wonder if they’ve even got a pulse, let alone care.

In our language we talk about the two terms, emotions and feelings. So what’s the difference?

There definitely is a difference. I googled it and found a heap of useful references.  The one that I liked, from www.6seconds.org states the following;

“The short answer is: Time. Emotions come first, then feelings come after as the emotion chemicals go to work in our bodies. Then moods develop from a combination of feelings.

Emotions are chemicals released in response to our interpretation of a specific trigger.  It takes our brains about 1/4 second to identify the trigger, and about another 1/4 second to produce the chemicals.  By the way, emotion chemicals are released throughout our bodies, not just in our brains, and they form a kind of feedback loop between our brains & bodies. They last for about six seconds – hence the name of our organization.

Feelings happen as we begin to integrate the emotion, to think about it, to “let it soak in.”  In English, we use “feel” for both physical and emotional sensation — we can say we physically feel cold, but we can also emotionally feel cold.  This is a clue to the meaning of “feeling,” it’s something we sense.  Feelings are more “cognitively saturated” as the emotion chemicals are processed in our brains & bodies. Feelings are often fueled by a mix of emotions, and last for longer than emotions.”


I like this because it helps me understand a process that I have been working on recently.

It’s quite simple, and it might sound just a little odd. It has a technical name that at the time of writing completely eludes me – sometimes we don’t need to know the official name, but the strategy is currently working for me.

It runs a bit like this. When I have an emotion I also have a sensation. That’s normal, and that’s what I understand to be the emotion chemicals being released in my body. I guess in many ways it’s your body saying, WARNING WARNING!

This is where I PAUSE. And I go searching just for that sensation, and I let myself feel it as it waves through my body. For me it feels like it starts in my head and then builds up in my shoulders and down through my body (for some strange reason I also feel it in my ears!). I told you this was a bit weird! The key is just to concentrate on that physical feeling; on that wave. Actually feel the sensation.

I didn’t know that these waves lasted for about 6 seconds as the website says, but if I timed it then that would be about right. So, PAUSE and feel that wave. Don’t give it a feeling name like anger or frustration or one of the other countless names. When you name it you’re just giving it a language term for you to understand and then that takes you on a completely different tangent. If the wave starts again, roll with it and just concentrate on feeling that. This might happen once, or it might happen multiple times. But the key is not to name it, just physically feel it.

I used to get these waves a lot on a Sunday evening before the week was about to start, or before an important staff meeting. And to be honest, I still do, but I’ve been able to lesson the intensity of the waves over time. This has helped me pinpoint what is actually bugging me.

During my PAUSE I then give myself time to consider the trigger – e.g. thinking about the important staff meeting; thinking about starting the new week. Identifying the trigger without thinking about how that makes me feel means I can get to the source of the wave without any baggage. Yes I can tell myself, “oh, I’m feeling something about that staff meeting ….. I wonder why that is”.

And then I BREATH. Deep deep breaths, and hold them in. (Don’t forget to exhale, or you might have another problem on your hands, lol)

Now I identify the emotion or the feeling. It might not actually be the anger that you originally thought it was.

And then I SMILE. The smile at the end is important. You’re telling yourself you’ve got this.

The process might take all of 10 to 15 seconds.

You can’t do this for everyone else in your school, and let’s be honest, many will think you’re a weirdo for even mentioning it, but you can do it for yourself. 

However, this gives you time to think a bit more rationally and logically before deciding what to do next.

It’s your emotions and feelings that give you the impetus to do something. You may still feel angry, but take time to consider how angry you are and what’s the best way for everyone around you for you to show or share that you feel angry? 

This article isn’t about suppressing your feelings. It’s far from that. You can’t beat biology! It’s the same with positive feelings as well. Take time to enjoy the feeling and sensation when you’ve got those positive emotions running as well.

What I’m saying is if you give yourself a little time PAUSE BREATHE SMILE before letting your next step be dominated by a feeling or emotion then maybe, just maybe you’ll be able to save yourself the stress of dealing with extreme behaviours, especially if they’re yours!



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